REFUND POLICY

REFUND POLICY

At Luxurio, customer satisfaction is our priority.

1. Return Eligibility
   Customers may request a return or replacement if:

• The product is damaged upon delivery
• The wrong item was delivered
• The product has a major manufacturing defect

2. Return Request Time
   Any return or replacement request must be made within 24 hours of receiving the product.
3. Non-Returnable Conditions
   We do not accept returns for:

• Change of mind
• Minor color variation due to screen differences
• Products damaged after use

4. Refund Process
   Approved refunds will be processed through the original payment method or mobile banking within a reasonable timeframe.
5. Delivery Charges
   Delivery charges are non-refundable unless the error was caused by Luxurio.
6. Replacement Policy
   If replacement stock is available, we may offer a replacement instead of a refund.
7. Contact Support
   For refund or replacement assistance, please contact us:

Website: www.luxurio.xyz